One would think that a business wouldn’t attack their own customers on a social media platform that they themselves rely on for their business.
Yet that is what the “Goon Squad” of Empire Avenue (Now Empire Kred) has done, going back years.
Attacks on their customers on Twitter (also by definition Twitter customers) triggered a CA DoJ inquiry into Twitter and the San Francisco District Attorney’s Office twice opened files.
Today EmpireKred Leader Keith Gill’s (AKA #DigitalKeith) Twitter account was locked for continuing attacks on myself, a customer of Empire Avenue’s (now EmpireKred.)
Some people find it hilarious when people are “locked out.”
Chris Sandys wanted the tale of abuse of Empire Avenue’s customers “off the record.”
Keith Gill has been previously moderated by Instagram for cyberbullying.
He joins Empire Avenue leaders Gareth Davies (@me_gareth) who was suspended by Twitter for tweeting my private information and violent threat, and warned yet again for violent threats.
Additionally Gareth violated my copyright and Twitter honored my DMCA takedown request.
Chris Sandys (@usafa_93) was warned by Twitter for non violent threats.
What did attacking their own customers do to Empire Avenue (now EmpireKred)?
Drove their own traffic (and business) away.
“Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.”
No game. Blogging about an abusive corporation is pretty serious.
One shouldn’t listen to people that make up false allegations against their own customers to try to keep abuse of other customers “off the record.”
Chris Sandys is pathetic.
Social Bribery, Empire Avenue & the Story of Buying Engagement