It’s clear to me that Twitter’s problems are their own creation.
An institutionalized culture of not listening to valid feedback, arrogance and lack of business ethics and common sense.
When I started blogging about the abuse at Empire Avenue, what I quickly noticed was the relative impunity with which leaders from Empire Avenue threatened and doxed me on Twitter.
Chris Sandys, a leader at Empire Avenue, wanted the abuse of Empire Avenue customers “off the record”, rather than deal with the abuse.
Empire Avenue Team Leader Nance Larson and Leaders Chris Sandys, Gareth Davies were able to target me for doxing and massive harassment for blogging about abusive practices on Empire Avenue.
After a couple months of emails to support inquiring as to why with no real response I filed complaints with the San Francisco District Attorney’s office Consumers Protection Unit and The California Department of Justice (x-ref 615640).
During that time other much higher profile accounts such as @Femfreq and an Electronic arts gaming executive also talked about the massive abuse they were sustaining, death threats etc.
I was not alone in the abuse piled on me.
Twitter simply allowed customers to threaten other customers to the point that the mass market was made aware that Twitter didn’t care about their customers.
Twitter tried to address this with Dick Costolo taking responsibility and Twitter General Council Vijaya Gadde writing a Washington Post Op-Ed about the abuse.
I hoped changes would be made, but certain leaders of Empire Kred continued to be able to be openly abusive with little response from Twitter.
One such abuser is Keith Gill, AKA DigitalKeith.
However you can tell and SHOW Twitter how people are serially lying about you and Twitter does not care.
They simply allow people like Keith Gill to continue their abuse on and on and on and on.
Some people don’t leave Twitter. Some stay to let others know what Twitter is.
Basically Twitter General Council Vijaya Gadde’s reaction to me when I asked her for help with cyberbullies and cyberstalkers sums up Twitter.
She blocked me.