Tag Archives: Kred

Is #EmpireKred Leader Under Criminal Investigation by the San Francisco District Attorney’s Office?

Last Friday I received an email from a Lt. Carlos B. Sanchez of the San Francisco District Attorney’s Office, Criminal Division, with an attached PDF File asking that I cease posting about a “Keith Gills” vis a vis the San Francisco District Attorney’s office due to the confidentiality of criminal investigations.

 

 

DA Letter My address unredacted

 

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Of course I had no idea of any potential pending criminal investigation, and had been blogging that the San Francisco DA’s office Consumers Protection Unit had assisted me with an issue with twitter and that their unit had opened files, including once on 1/12/2015 subsequent to what apparently was a false report by Keith Gill, AKA Digitalkeith.

MR. Gill’s behavior, along with the other “goon squad” was so extreme that not only did the San Francisco DA’s office assist, but the CA DoJ opened an inquiry into Twitter’s handling of the matter on 12/30/2014.

12302914 letter DOJ redacted

 

 

I emailed Lt. Sanchez back, and recieved a notification that he was out of the office, and was instructed in the reply to contact a Lt. Van Jackson if in need of assistance.

I did so, and confirmed the legitimacy of the correspondence, including that that Mr. Gill seems to be under investigation for consumers fraud by the San Francisco DA’s office, and that the consumers unit had previously handled the matter.  As his knowledge matched what I know, it seems likely this is indeed Keith Gill of Arizona, employee of Avisolve, CEO of PunkPit and Telecom and Data Guru.

Yesterday the postmarked letter from the DA’s office arrived, thus I am firmly convinced of the legitimacy of the correspondence.

Keith Gills Postage

 

Keith Gill Letter DA

 

 

Given the fact that I was just forced by twitter to delete a tweet detailing the assistance I received from the DA’s office to “unlock” my twitter account, I hope the DA’s office investigates thoroughly.

I have asked Ethel Newlin of the Consumers Protection Unit to reopen an inquiry into Twitter on my behalf to find out why I was forced to delete this tweet.

Sf DA office directed filing

 

Given that this tweet is literally true, that Ethel Newlin of the San Francisco DA’s office directed filing a FTC complaint, which I had already filed, and the FTC accepted the complaint and placed the information in their database, I have no idea how the literal truth could violate Twitter’s policy.

Ethel newlin Directed FIling FTC complaint

 

 

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This seems very strange given Twitter’s insistence this year that they stand for protecting free speech.

In this case they seem to be protecting a false advertiser.  Why?

What does Twitter have against informed consumers and consumer protections?

Why would they require deletion of an honest tweet?

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Avoid @empirekred if you value your cybersecurity, safety and privacy.

Yesterday I received an email from a Carlos Sanchez, Lieutenant of Investigations, Criminal Division of the San Francisco District Attorney’s office, asking that I respect the confidentiality of criminal investigations as regards an individual connected with EmpireKred.

With Nance Larson confirming the prior existence of a “goon squad” yet trying to deny it’s existence in 2014, times are crazy at EmpireKred (owned by Kred), formerly Empire Avenue.

We continue to recommend avoiding EmpireKred.

Obviously no one suspected a formal “goon squad” at Empire Avenue,  the term  was used by Chris Voss to describe actions by players and customers of Empire Avenue that were highly abusive and not stopped, just like occurred in 2014 and continuing by Nance Larson, Chris Sandys, Gareth Davies, et al.

Next week I intend to contact the San Francisco District Attorney’s office and confirm the contents of the letter.

I had no idea of any pending criminal investigation against anyone I have written about in connection with the “goon squad” of Empire Avenue (now EmpireKred), however this seems to be confirmation as to the seriousness the San Francisco DA’s office attaches to the matter.

I am also unaware of the full scope of the investigation.

DA Letter

 

 

Lieutenant Sanchez has confirmed that his office (the consumer mediation department) opened files, and assisted with my issue with twitter.

That issue arose from utterly reprehensible and abusive conduct by the Empire Avenue “goon squad”.

A file was opened in November of 2014, and again in January 2015 subsequent to Keith Gill’s very strange report to Twitter that caused an unjust suspension.

The CA DoJ also opened a file (x-ref 615640) and the matters were generally resolved to my satisfaction with Twitter unsuspending myself and announcing changes to their “abuse policy”.

Changes with Ethel Newlin of the SF DA’s office credited blogging by this blogger with helping change by documenting the incredible abuse by these people of their own customers on Twitter.

Steven Krohn corroborated the changes to Twitter’s “abuse policy”,  also of EmpireKred, in a phone call to Ethel Newlin on 2/5/2015, one day after Dick Costolo’s internal discussion on Twitter’s internal forums which was published on The Verge on 2/2/2015.

Conversation is archived on Facebook:

https://www.facebook.com/messages/archived/stevenkrohn215

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Obviously Gareth Davies doesn’t believe his reprehensible and highly abusive conduct can cause any repercussions.

They may be far more serious than he knew.

I have no idea why any company would abuse it’s customers so extensively that they cause policy changes and investigation by regulatory agencies, whether at a civil level, or criminal.

I only know that the “goon squad” of Empire Avenue (now EmpireKred) has done so.

And Chris Sandys wanted that abuse kept “off the record.”

These animals  clearly do not value their customers or consumers.  They are best avoided until Kred cleans house.

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As my concern is and has been protecting consumers from these animals I shall continue to blog about EmpireKred and their “goon squad.”

This will be my last reference to the SF DA’s office in connection with the matter.

If anyone asks what’s going on, I shall simply refer them to this post.

 

Who On Earth Is #EmpireKred Staff #NanceLarson Speaking To (Besides Herself) On #Twitter?

Most adults address those they are talking to.

Not “Freak” Nance, EmpireKred Staff and “goon squad” of doxing her own customers fame.

Who is “Freak” Nance addressing here?

 

As far as I can determine, virtually no one reads her tweets or interacts with her on Twitter.

According to social media expert Gareth Davies she’s an expert at spam.

 

 

Klear corraborates this, noting a high volume of tweets, but little interaction.

Very few people even seem to wish to communicate with her.

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According to unnamed sources from EmpireKred, Nance Larson is,

Nance Larson Freak - Copy

Nance Witch

Heil NanceIs Nance Crazy - Copy Nance Flipping Out - Copy Nance Zero People Skills - Copy

 

How often does Nance Larson flip out on people in the EmpireKred forums?

Why is Nance Larson an admin of a forum or have any position of authority?

Her record of abuse of Empire Avenue (now EmpireKred) customers is clear.

Avoid EmpireKred while Nance Larson is there in any capacity, from customer to volunteer.

You just have no idea when the “goon squad” will show up to abuse you.

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How Sick, Twisted And Deviant Is This #EmpireKred Leader?

Chris Sandys (@usafa_93), leader of EmpireKred,  is one of the worst liars and trolls I have ever encountered in my life.

I recommend avoiding EmpireKred while he’s on their social media platform in any capacity, whether as leader or customer.

You simply never know when he will show up and launch a tremendous diatribe of abuse and EmpireKred simply will not stop the abuse by their leaders.

I had a friend, a fashion model and TV host (also an Empire Avenue customer) who had her twitter account hacked and a personal DM published.

She considered it a tremendous invasion of her privacy and abuse of her account.

Subsequently, as I reported the issue to Twitter I told them in an email that abuse of popular accounts was driving away people from Twitter.

Dick Costolo, then CEO, admitted as much in an internal memo published on The Verge 

“It’s no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day.”

 

As Twitter was proving non responsive to tremendous abuse piled upon myself by the “goon squad” (Chris Sandys, Keith Gill, Gareth Davies, Nance Larson) of them Empire Avenue (now EmpireKred), I filed complaints with the San Francisco DA’s office and CA DoJ.

The CA DoJ opened their inquiry into Twitter on 12/30/2015, and the San Francisco DA’s office opened files in November 2014, and again on 1/12/2015 after Keith Gill’s abused Twitter’s report function.

Chris Sandys and troll twitter celebrity Nancy Abt were happily trolling my attempt to help my friend on Twitter.

 

The issue was my friend being hacked and an invasion of her personal privacy.

The DM was NOT about what Chris Sandys stated, he’s a liar.

The hacker was subsequently suspended after admitting on twitter in a tweet that he had hacked the account.

Chris Sandys chose to lie about what was going on, referring to my friend as “goth girl” and the name of my satirical blog, Andy Kaufman’s Kavalkade Krew, as some sort of “crew.”

The only “crew” is a figment of Chris Sandys sick and twisted imagination.

Chris Sandys seems to me to be a paranoid delusional, inventing falsehoods, making false allegations and generally being one of the worst trolls ever encountered on twitter.

All in a vain and failed attempt to keep abuse of Empire Avenue’s own customers “off the record.”

Subsequently he was warned by twitter for making non violent threats.

However due to his efforts to keep the abuse of Empire Avenue customers “off the record”, and my blogging on that issue, (amongst others) Twitter changed their abuse policy, according to Ethel Newlin of the San Francisco DA’s office.

This was corraborated by Steven Krohn, also of EmpireKred, in a phone call to Ethel Newlin on 2/5/2015, one day after Dick Costolo’s internal discussion on Twitter’s internal forums which was published on The Verge on 2/2/2015.

Conversation is archived on Facebook:

https://www.facebook.com/messages/archived/stevenkrohn215

 

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The abusive “goon squad” of Empire Avenue, now EmpireKred helped change Twitter’s “abuse” policy through their open abuse on twitter of myself and others.

Abuse that included Empire Avenue customers and others (twitter’s customer irregardless) and stretched back years.

Their abuse of Twitter’s customers was so bad (and twitter’s mishandling of that abuse so egregious) that the San Francisco DA’s was looking into criminal charges against Twitter for their mishandling of the situation, according to Ethel Newlin of the San Francisco DA’s office.

Due to the interstate (and international) locations of these trolls, Ethel Newlin recommended filing with IC3 and the FTC.

Gareth Davies is apparently in England, Keith Gill in Arizona, Nance Larson in Florida and Chris Sandys in Connecticut.

That is if they really are who they say they are.

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The San Francisco DA’s office handled the entity that was in their jurisdiction, Twitter, to my satisfaction.

I simply documented the “goon squads” actions.

Gareth Davies, leader at EmpireKred, was suspended by Twitter for tweeting the private information of a customer of Empire Avenue, and violent threasts toward that same customer.  He has an extensive history of abusing other customers of Empire Avenue’s.

Chris Sandys, leader at EmpireKred, was warned by Twitter for non violent threats.

Keith Gill, AKA Digitalkeith, was moderated by instagram for cyberbullying, and had his twitter account locked (replaced indefinite suspension).

Nance Larson failed to stop all these acts, and participated in the doxing of a customer, and recently corraborated the existence of the “goon squad” at then Empire Avenue.

 

California is definitely NOT a corporatocracy, despite whatever Keith Gill and his fellow goons might say.

 

 

 

 

 

#EmpireKred Staff #NanceLarson Continues to Corroborate Existence of “Goon Squad”, Attacks On Customers

Nance Larson, Staff at EmpireKred continues to insist she’s not a member of the “real” goon squad.

 

 

Of course one has to wonder why a social media company would have had a “goon squad” in the first place?

The “Goon squad” that attacked customers was first reported by Chris Voss of the Chris Voss Show in 2011 on his blog,

Empire Avenue Fail 5 post overview: Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.

A company is responsible for overseeing its reps and volunteers that are endorsed and sanctioned by the company, in making sure they are in line with a Company code of conduct. Let me ask you something, if you were to go into Walmart or Nordstoms, make a complaint with Customer Service would you expect or allow yourself to continually be attacked and bullied by their Company volunteer staff? Then over a month it continues and gets worse the more you complain? I’m warning everyone with no question to avoid Empire Avenue. If your Brand comes under the ire of one of their rogue Chat Mods, Empire Avenue can’t protect the bashing of your Brand and doesn’t seem to care in my opinion. I’m telling people to run from this company, keep your money or ask for a refund. This is a perfect example of a social media fail everyone should be blogging about and making lesson plans on!

 

Now it’s my opinion that any Leader, team leader and subsequently staff member that fails to stop the doxing and vicious attacks on another customer, and participates herself is solidly a member of a “goon squad.”

For her part, Nance Larson, a retired banker, claims to have not known what doxing was at the time she participated in the act.

That the “goon squad” of 2011 isn’t composed of the same people as in 2014 or 2015 is immaterial.

It’s the pattern of conduct exhibited by customers (“goon squad”) and subsequent to 4/2014 leaders and team leaders (Nance Larson) that firmly establishes the “goon squad” mentality prevalent at Empire Avenue.

Those same leaders and Team Leader (now Staff, Nance Larson) remain at EmpireKred in positions of authority.

Would you entrust your limited advertising budget to a company that has a history of having a “goon squad”?

Gareth Davies, leader at EmpireKred, was suspended by Twitter for tweeting the private information of a customer of Empire Avenue, and violent threasts toward that same customer.

Chris Sandys, leader at EmpireKred, was warned by Twitter for non violent threats.

Keith Gill, AKA Digitalkeith, was moderated by instagram for cyberbullying, and had his twitter account locked (replaced indefinite suspension).

Nance Larson failed to stop all these acts, and participated in the doxing of a customer.

Nance Larson is an utter failure as a leader in failing to protect customers from the abuse of others and for actively participating in it.

For this, she is solidly a “goon squad” member in my opinion.

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#EmpireKred Staff Troll #NanceLarson And The Meaning of “Volunteer” #socialmedia #eav

When EmpireKred Staff Nance Larson (“goon squad” troll) can express a coherent thought she might be worth listening to.

Other than recently confirming the existence of the “goon squad” (which we knew anyway just by watching her actions) lots of her tweets are utter lies and fabrications.

“Volunteers” don’t have “shares” (Nance Larson’s words) of a company that they paid to help run.

And a great many of the accounts listed as moderator or admins are managed by PeopleBrowr.

So no, it’s not clear if Nance Larson, who is a “Leader” was a Team Leader and thinks she has “shares” is purely a “volunteer.”

Volunteers don’t transact for the ability to help run a company….

That much is perfectly clear.

 

 

Nance Larson Shares - Copy

 

 

Empire Avenue leadership

 

Nance Larson is identified as “staff” by the EmpireKred website, is a former team leader and has been gifted the Leaders package.

That is all.

She is a tremendous liar.

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#EmpireKred Staff #NanceLarson Acknowledges Abusive “Goon Squad” That Attacked Customers

Nance Larson, staff of EmpireKred, has acknowledged the existence of the “Goon Squad” at Empire Avenue in 2011.

Do you trust your safety and privacy (and limited social media advertising budget) to a company that had a “goon squad” attacking customers?

Why would a social media company have had a “goon squad” to attack customers?

According to Chris Voss of The Chris Voss Show, noted social media expert,

Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.

A company is responsible for overseeing its reps and volunteers that are endorsed and sanctioned by the company, in making sure they are in line with a Company code of conduct. Let me ask you something, if you were to go into Walmart or Nordstoms, make a complaint with Customer Service would you expect or allow yourself to continually be attacked and bullied by their Company volunteer staff? Then over a month it continues and gets worse the more you complain? I’m warning everyone with no question to avoid Empire Avenue. If your Brand comes under the ire of one of their rogue Chat Mods, Empire Avenue can’t protect the bashing of your Brand and doesn’t seem to care in my opinion. I’m telling people to run from this company, keep your money or ask for a refund. This is a perfect example of a social media fail everyone should be blogging about and making lesson plans on!

 

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Nance Larson is a tremendous liar.

Interestingly Empire Avenue’s response in the general community was the same in 2014, they closed the general community forums down.

And the vicious attacks started on other social media platforms.

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I am unaware of any permanent roster of “goon squad.”

However Gareth Davies (Leader of EmpireKred) , had an interesting response to Chris Voss, after being not being named in a tweet as a “goon squad” member.

Obviously a pattern can be established indpendent of actual participants, that is a “goon squad” that attacks customers that have complaints.

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Shortly after the new Empire Avenue Board was formed, in January 2014 Gareth Davies began doxing a number of customers.

MDASHF doxxed mom threatened

 

SteffenBieser Doxed

 

 

With other threatening conduct, it’s clear what Gareth Davies is.

This took place shortly after “The Cleaners” was announced by soon to be announced Brand Manager/Admin Kita Champion.

What’s the difference between a “Goon Squad” and a “Cleaner”?  I suggest semantics.

It’s a group of people that abuse customers by violent threats, doxing, trolling and cyberharassment.

 

Gareth Davies has been suspended by Twitter for tweeting a customers private data and violent threats.  He was additionally warned for violent threats.

Chris Sandys was warned for non violent threats.

Keith Gill has been moderated by Instagram for cyberbullying and had his twitter account locked (replaced indefinite suspension.)

Nance Larson has participated in the doxing of customers.

This is the “Goon Squad.”

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So Much For A Public Profile #EaV #SocialSales

What kind of self promoting “social sales rock star” that promoted Linked.In, along with twitter,  as the key to his klout success doesn’t want people from viewing his Linked.In profile?

Keith Gill, AKA DigitalKeith, the leader of EmpireKred.

A person who helps run the player retention and recruitment departments of EmpireKred doesn’t want people looking at his very public Linked.In profile.

This is extremely odd and seemingly anti-social behavior.

It’s as if he doesn’t realize how much of a buffoon he presents online.

Why when I spoke to Lee, a salesman at Tsu about Mr. Gill, Lee admitted he had to laugh.

Keith Gill’s reaction was so over the top as to draw laughs from other professional salesmen.

I shouldn’t say “other”, as Keith Gill has never exhibited one whit of professionalism in social media interactions with me.

He’s simply been a bully who couldn’t understand that his advise was flat wrong, and that Twitter was not the key to Klout in any way, shape or form.

When he couldn’t accept the truth, he like all trolls, resorted to ad hominem attacks.

It’s sad, but that’s how Keith Gill, Leader of EmpireKred rolls.

If you want to see a buffoon in action, give EmpireKred a try, and buy the Ultimate Leaders Upgrade they have put on sale at EmpireKred.

Read the old Leaders forum threads going back over a year.  You will see a whiner and a crybaby little bully in action, I guarantee.

My advice to the salesman is to at least try to act more professional.

Right now he’s a canker sore on the buttocks of a baboon to most reasonable people’s perceptions that I talk to or interact online with.

He’s a detriment to EmpireKred.

Buffoon

 

Keith needs to treat himself, and his EmpireKred leadership as  a “Brand” and be far, far more welcoming to views of his profile.

That’s straight off his Sales 4 Life article.

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By the way, Keith Gill had zero impact on my Klout score.  It stayed at 78.

His was lower, so by any reasonable standard, I raised his even when he failed to return the Klout he promised to Empire Avenue players.

Basically Keith Gill failed to deliver on his promises over the course of a month.  He’s just a user and an abuser.  Best avoided.

His lack of professionalism is appalling.

Some advice from Linked.In support for Keith if he’d like to hide his profile.

That way the rest of polite society won’t continually be exposed to his “red ass”.

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Is @Kred Transparent, Always? @wingdude @PeopleBrowsr @Empirekred #socialsales #socialmedia #klout

Kred proclaims on their “rules” page that they are “transparent.  Always”

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As you can see, this page includes Empire.Kred as one of the Kred companies, or dotkred companies, or however they have organized themselves to consolidate the influencer metric/marketing ecosystem.

To help with that transparency, I have a few questions.

  1.  Who are the owners.
  2. Is there anyone with profit sharing or some other form of compensation that is not considerered technically as “staff” by Empire.Kred support or Empire.Kred./
  3. Please publish a full and concise list of all affiliates.
  4. Please identify any and all “Brand Manager/Admins, Team Leaders and Leaders, volunteers or not.
  5. Please identify all staff of Empire.Kred.  if staff is assigned to projects and not to empire.kred permanently please identify their names and what projects they have worked on or it’s contemplated they will work on.
  6. Please identify any contractors doing work for Empire.Kred, Kred, PeopleBrowser or the dotkred companies.
  7. Please clarity why a leader of Empire.Kred, DigitalKeith feels he can tell me,  a longtime customer of Kred’s, that I “need a new hobby” and why he seems to feel he can influence what I write about on my blog.  He’s an asshole, I think.  Many others seem to agree.
  8. Kindly keep the asshole side of the “social media” interactions that threaten and dox me away from me.

Keith Gill New Profile

Thank you.

Only then will I consider Kred, as “transparent.”

Sure was kind of Keith, a leader of EmpireKred, to write a linked.in article about Kred, and their competitor, Klout.

The .Dot#kred Family of Companies Support teams VS @Kloutsupport (#Klout wins) #custserv #socialmedia

In this corner we have the .dotkred “stable.”

@kred seems to have no dedicated twitter support account.  Strange.

@Kred itself has never responded to a single issue raised.  And this was even before they bought Empire Avenue.  Trouble with their app?  You’re pretty much on your own.

@eav_support (The account is not renamed yet.)  Has never responded to any tweets.  Doesn’t even seem to mind their leaders bullying other customers.  @eav_support’s twitter account is protected.  I kid you not.  Now this is one anti social support team.

When you follow URL suggested on @eav_support’s twitter account it’s questionable if you will get a response.  And if you do, it’s questionable if it will be a rational response.

It’s truly horrid customer service.

And I don’t care if it’s @empirekred now instead of @empireave.  I bet it’s the same idiots answering that have been ignoring customer support issues for ages.

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Even Nance Larson can’t get support.  And when an openly abusive person who receives preferential treatment can’t get support, that’s saying something.

And deleting support tickets? That’s just weird.

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In this corner we have @klout and @kloutsupport.

@Kloutsupport is responsive!  Responding timely to issues with actual meaningful responses.  Issue with Flickr?  Flickr support also brought into the issue and issue resolved!

To my memory @kloutsupport never has failed to respond to a tweet!  And I’ve tweeted them at least 10 times with various questions.

A partial history is available on Snapbird.org, but it only goes back so far.

You can search around for other tweets from @kloutsupport to @wanderinpoet

Customer service on Twitter, A+!

Klout delivers the knockout!