The “Nance Larson Effect” Corollary Hypothesis (#socialmedia #CustServ #Fail) #empireKred #eav

Nance Larson, on staff at EmpireKred has conducted a vicious vendetta against Michael Q. Todd in the Empire Avenue forums for 3 years according to Michael Q. Todd.

Richard Townsend rewarites rules for eav elders

 

This seems to be confirmed by Leader Gareth Davies, who notes a 3 year fight that Gareth Davies also conducted in the Empire Avenue forums and on Twitter.

What’s the fight about?

Don’t know, don’t care.

That some players (leader actually) are able to bully and attacks others in the forums is a major problem.

Gareth Attacks Michael Q Todd - Copy

 

Gareth Davies 3 years - Copy

“The other side”  didn’t present their facts when asked.

 

 

I should note that I didn’t have a side, I reported bullying by what I knew to be empire avenue customers against other customers in the forums.  I was  then bullied in turn by Nance Larson, Chris Sandys and Gareth Davies on Twitter, with Keith Gill joining in later.

I remain astounded that Empire Avenue support refused to stop their leaders from attacking their own customers.

This simply confirms in my mind the original report by Chris Voss of The Chris Voss Show, noted social media expert,

Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.

 

 

That Empire Avenue admins, that according to Alan Blaze hate their players, and rewrite the rules on the spot to allow Nance Larson to attack people is the problem at Empire Kred.

Alan Blaze NewsBlaze Publisher - Copy

 

Their customer service is atrocious.

There clearly are unstated rules in place that condone Nance Larson attacking her own customers.

Their vendettas that then take place on Twitter ridiculous.

If you want to be attacked in social media by a company you are a customer of, give EmpireKred a try.

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Until this leadership team is removed, avoid EmpireKred at all costs.

 

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