It’s beyond a given that Jack and Twitter allow abuse of a huge portion of their own customer base.
Journalists Kristen V Brown and Kassy Dillon have routinely received death threats with inaction by @support.
The only question now is why.
The answer seems to be politics, as even Jack shyly demured when an interviewer noted that his politics were pretty clear. (21:04).
Model Kate Upton came under massive attack after being targeted by Roland Martin for daring to express her opinion bout Colin Kaepernick’s flag protest.
These are but a small sampling of the abuse heaped on some, with inaction by @jack and @support.
That abuse heaped on Kate Upton directly contradict what Twitter General Council Vijaya Gadde wrote in her Washington Post Op Ed of 4/16/2015.
I’m often inspired by the vigorous debates on controversial issues that occur on Twitter, but I’ve also been seriously troubled by the plight of some of our users who are completely overwhelmed by those who are trying to silence healthy discourse in the name of free expression. At times, this takes the form of hateful speech in tweets directed at women or minority groups; at others, it takes the form of threats aimed to intimidate those who take a stand on issues. These users often hide behind the veil of anonymity on Twitter and create multiple accounts expressly for the purpose of intimidating and silencing people. We have seen this type of behavior time and time again, including during GamerGate and other incidents involving both public figures and other individuals, so we are changing our approach to this problem, in some ways that won’t be readily apparent and in others that will be.
It’s clear Twitter does not enforce their terms of service and safety policy in a coherent, unbiased manner.