Tag Archives: Influencer Marketing

We Recommend Not Performing #CustServ, #Advertising or Critical #Business ON $TWTR

It appears that @Jack and @Twittermoments enjoy writing biased headlines that attack large corporate accounts #custserv efforts.

I have no idea if @AmericanAir has ever advertised with Twitter, but I recommend, they, and anyone else not do so.

With advertisers already planning to spend less with Twitter, today @twittermoments curators came out with this gem of a  headline.

 

Capture

 

I am unsure how the Twitter headline writer knows for certain that it is a  “minor dispute” as there is no statement from American Air as to what occured.

There is the lady giving her side, and the professional @AmericanAir staff responding back.

 

 

 

However only one tweet was placed into the “moments” curated story.

Capture

 

As you can see Imani Cezzane did not see or did not respond to the first two tweets.

Yet Twitter could have found the same 2 tweets and placed them into the @twittermoments.

They chose not to.

I have no information as to the exact nature of what happened because there is no statement from American Air.

There is a social media cust serv trying to help, and having their efforts ignored by their customer and twitter.

 

Capture

Advertisements

#Twitter Moderation Utterly Unpredicatable, Allows Abuse, Moderates Truth

Twitter insists they are trying to allow and respect free speech while moderating abuse.

However, when Twitter moderates truth, and allows lies to stand unmoderated, that apears not to be the case.

Keith Gill, AKA @digitalkeith visited my blog about community building and left the following comment with the linked below tweet embedded.

 

Capture

 

 

Capture

 

Given that the tweet isn’t factual, I wonder why it’s allowed to stand?

I am not anonymous and Keith Gill was moderated by instagram for cyberbullying when he posted that very image.

Keith Gill Instagram Violent Cannibalistic Gareth Keith Gill Instargram Moderated For Cyber Bullying

 

 

I wrote a blog addressing Mr. Gill’s contentions and tweeted it off the “sharing” system in place on WordPress.

Community

 

Conduct Offensive

 

 

 

My question is entirely legitimate given Mr. Gill’s strange comment on my blog.

And the tweet was in keeping with Twitter’s stated policy as per this email received when I was being impersonated online.

Capture

 

And of course this tweet (and blog) is based on a Tweet form @garyloper to @digitalkeith about his offensive conduct.

 

Can a brand, or a person that represents themselves as a brand suppress the truth on Twitter?

The individual is a digital marketing manager for @avisolve.

Capture

 

 

 

Incidentally Klout confirmed to me that gaming of Klout is possible but not considered economically feasible.

Capture

 

Can Twitter moderation determine what honest satire, commentary and news is when it’s presented on one account?

I think not.

However after the CA DoJ inquiry into Twitter and the SF DA’s office twice opening files in the consumers protection unit I can only assume this behavior on Twitter’s part is intentional.

The abuse has been ongoing since 5/2014 with Keith Gill joining in in August 2014 when I discovered him running false advertising through Empire Avenue’s “missions” system.

The missions system is used by people to promote their social media posts.

And as CBC news reports,

However, one advocate said the real test will be how Twitter enforces the rules.

“The new rules are definitely an improvement,” said Rabbi Abraham Cooper of the Digital Terrorism and Hate Project at the Simon Wiesenthal Center in Los Angeles. “But the question is: Will they be accompanied by a more proactive attitude toward making sure repeat offenders are identified and permanently removed?”

A Twitter spokesman declined comment Tuesday.

In a blog post, the company said: “The updated language emphasizes that Twitter will not tolerate behaviour intended to harass, intimidate, or use fear to silence another user’s voice. As always, we embrace and encourage diverse opinions and beliefs — but we will continue to take action on accounts that cross the line into abuse.”

 

 

I’m still waiting for the reality to match Twitter’s public posts.

 

Related Content:

https://wanderinpoet.wordpress.com/2015/10/08/how-big-a-liar-is-this-celebrity-anyway-socialmedia/

How to Achieve #SEO Results Without Doing SEO on #LinkedIn.

Is your Linked.In profile a SEO laden beast that causes people’s eyes to glaze over before they read  your bio?

Does your Linked.In profile drive traffic to garbage pages leaving consumers and potential new business contacts feeling misinformed at best, and deceived at worst?

Do you do more harm than good to yourself creating a SEO laden beast of a bio?

Worry no more!

I shall reveal the secret to SEO and internet traffic that is factual, organic and brings you traffic!

Write good stuff that people want to read that’s truthful, helpful and solves the persons problem.

That will leave them wanting more.

For instance my article is doing quite well and finding the target audience I wish to inform.

According to Linked.In pulse:

Capture Capture2

 

As you can see,  traffic is incoming from google search, my profile and linked.in pulse itself.

And in 6 days, I’ve had 929 unique clicks through my custom shortened link, to boot.

So the best practices recommendation is to write a short, concise bio that informs without overwhelming.

And the traffic will flow in the right direction.

Capture

 

 

Avoid @empirekred if you value your cybersecurity, safety and privacy.

Yesterday I received an email from a Carlos Sanchez, Lieutenant of Investigations, Criminal Division of the San Francisco District Attorney’s office, asking that I respect the confidentiality of criminal investigations as regards an individual connected with EmpireKred.

With Nance Larson confirming the prior existence of a “goon squad” yet trying to deny it’s existence in 2014, times are crazy at EmpireKred (owned by Kred), formerly Empire Avenue.

We continue to recommend avoiding EmpireKred.

Obviously no one suspected a formal “goon squad” at Empire Avenue,  the term  was used by Chris Voss to describe actions by players and customers of Empire Avenue that were highly abusive and not stopped, just like occurred in 2014 and continuing by Nance Larson, Chris Sandys, Gareth Davies, et al.

Next week I intend to contact the San Francisco District Attorney’s office and confirm the contents of the letter.

I had no idea of any pending criminal investigation against anyone I have written about in connection with the “goon squad” of Empire Avenue (now EmpireKred), however this seems to be confirmation as to the seriousness the San Francisco DA’s office attaches to the matter.

I am also unaware of the full scope of the investigation.

DA Letter

 

 

Lieutenant Sanchez has confirmed that his office (the consumer mediation department) opened files, and assisted with my issue with twitter.

That issue arose from utterly reprehensible and abusive conduct by the Empire Avenue “goon squad”.

A file was opened in November of 2014, and again in January 2015 subsequent to Keith Gill’s very strange report to Twitter that caused an unjust suspension.

The CA DoJ also opened a file (x-ref 615640) and the matters were generally resolved to my satisfaction with Twitter unsuspending myself and announcing changes to their “abuse policy”.

Changes with Ethel Newlin of the SF DA’s office credited blogging by this blogger with helping change by documenting the incredible abuse by these people of their own customers on Twitter.

Steven Krohn corroborated the changes to Twitter’s “abuse policy”,  also of EmpireKred, in a phone call to Ethel Newlin on 2/5/2015, one day after Dick Costolo’s internal discussion on Twitter’s internal forums which was published on The Verge on 2/2/2015.

Conversation is archived on Facebook:

https://www.facebook.com/messages/archived/stevenkrohn215

12272978_542792102560658_1818020912_n1

 

Obviously Gareth Davies doesn’t believe his reprehensible and highly abusive conduct can cause any repercussions.

They may be far more serious than he knew.

I have no idea why any company would abuse it’s customers so extensively that they cause policy changes and investigation by regulatory agencies, whether at a civil level, or criminal.

I only know that the “goon squad” of Empire Avenue (now EmpireKred) has done so.

And Chris Sandys wanted that abuse kept “off the record.”

These animals  clearly do not value their customers or consumers.  They are best avoided until Kred cleans house.

bullies-changed-policy

 

As my concern is and has been protecting consumers from these animals I shall continue to blog about EmpireKred and their “goon squad.”

This will be my last reference to the SF DA’s office in connection with the matter.

If anyone asks what’s going on, I shall simply refer them to this post.

 

Beta Testing @CrowdifyTech ~ Some Issues With Communication With the Development Team

Crowdify.Tech is a new intry into the social media “sharing” niche.

I have been advised by the entrepreneur developing the project that the status updates (on your profile) and “tasks” (equivent to requests for social shares) need to be “tech” related.

Whey I inquired how strict that rule was i was informed by the entrepreneur that they neither planned on providing customer service nor would be offering any explanations.

Capture

 

So it seems strictly tech related is the rule as a humorous blog about a mutual friend selling his business seems not to have been worth discussing.

To my thinking this defeats the purpose of beta testing, as exchange of information between testers and the site should be welcome, but I guess that’s their policy at present.

I was reporting that the “tasks” allow you to type more than 140 characters with no warning.  Once you hit update you are presented with a finished and oddly truncated, “task”.

As there is no beta testing forum, nor way to make these bugs and other issues known to the developers directly on the website I made what I was discovering known to the entrepreneur through Facebook chat, as he had indicated on this blog he welcomed such input.

Capture

 

It’s easily corrected, but a character limit warning when you are creating the task would be nice.

There are some issues with the programming associated with the Crowdify.Tech website itself at present.

Neither Facebook nor facebook pages can be hooked up at present.

The “Support” link does not work, nor are any of the other links live.

Capture

 

Crowdify will combine unique features into one package, a marketplace for tech, meeting place for in person meetings, and a free bitcoin wallet according to their Indiegogo crowdfunding campaign.

https://www.indiegogo.com/projects/crowdify-join-for-power-of-crowd-joy-of-perk#/

 

 

Who On Earth Is #EmpireKred Staff #NanceLarson Speaking To (Besides Herself) On #Twitter?

Most adults address those they are talking to.

Not “Freak” Nance, EmpireKred Staff and “goon squad” of doxing her own customers fame.

Who is “Freak” Nance addressing here?

 

As far as I can determine, virtually no one reads her tweets or interacts with her on Twitter.

According to social media expert Gareth Davies she’s an expert at spam.

 

 

Klear corraborates this, noting a high volume of tweets, but little interaction.

Very few people even seem to wish to communicate with her.

Capture

Capture2

 

According to unnamed sources from EmpireKred, Nance Larson is,

Nance Larson Freak - Copy

Nance Witch

Heil NanceIs Nance Crazy - Copy Nance Flipping Out - Copy Nance Zero People Skills - Copy

 

How often does Nance Larson flip out on people in the EmpireKred forums?

Why is Nance Larson an admin of a forum or have any position of authority?

Her record of abuse of Empire Avenue (now EmpireKred) customers is clear.

Avoid EmpireKred while Nance Larson is there in any capacity, from customer to volunteer.

You just have no idea when the “goon squad” will show up to abuse you.

bullies-changed-policy

 

Why A Corporatocracy  Equals Fascism

Keith Gill, AKA #DigitalKeith, leader of social media company EmpireKred, thought that we both live in a corporatocracy in the United States and that a corporation could not violate a customers civil rights.

Do you want to be the customer of a corporation that believes they can do anything to you and cannot violate your civil rights by virtue of it’s being a corporation exercising it’s property rights?

Is DigitalKeith’s retweet an endorsement?  This quote is positively Orwellian.

 

I have no idea how a former USAF veteran could have been turned into such a fascist, but it seems clear he is one to me.

According to the Libary of Economics and Liberty,

As an economic system, fascism is socialism with a capitalist veneer.

 

With the United States government engaging in partnerships with corporations to “invest at home” it’s clear there’s a major shift from a “free market” with limited intervention in the economy into one of corporate control where citizens are subject to the whims of corporations with little to no recourse.

Fortunately California is not a corporatocracy, and the CA DoJ and SF DA’s office acted to protect consumers from Keith Gill and the “goon squad” of Empire Avenue.

Do you believe that consumers, aka citizens are protected by the Constitution whether they are directly addressing their government, or simply by virtue of being a citizen of the United States exercising their rights wherever they are?

Are corporations “benevolent dictatorships”?

Keith Gill is on record on Paul Steinbrueck’s blog stating that,

capture21

capture22

 

 

I have no idea why Keith Gill doesn’t respect consumer advocacy, I just know that he doesn’t, and he’s not above trying to be intimidating to try to get his way.

 

Capitalism relies on informed consumers not abused by corporate leaders.

If there’s no meeting of minds, there’s not a valid contract, or possibility of informed consent to a sale.

There can’t be a meeting of minds when one side of the discussion, in this case Keith Gill of Avisolve, is willing to use cyberbullying, harassment and intimidation to try to stifle discussion of events that are well within one’s legal rights.

Keith Gill should be ashamed to describe himself as a little L libertarian.

I believe he’s a fascist, to the core.

 

Fascist

 

How Can Employee Affect A Brand? Caveat Emptor; Of “Wolves” and “Sheep” In The Free Market

Do you divide the world into the simplistic notion of “wolves” and “sheep”?

Or do you realize that we are all individuals that make discrete decisions based upon our own needs, desires and resources?

That the decision to enter into a purchase reflects an informed choice made by an informed consumer?

 

In comedy, the advice is to “know your audience.”

A corollary in social media sales would be to, uhhh, “Know Your Audience.”

According to  Jill Schiefelbein. former Business Professor and @Entrepreneur contributor,

Capture

 

Obviously the inability to accept correct feedback, critique and crticism marks a social sales amateur and differentiates the true professionals with a message that helps others from a person intent on simply fulfilling his own needs, desires and goals, no matter the costs to others.

Even potential customers in the marketplace.

Caveat Emptor if considering doing business with Keith Gill, aka DigitalKeith, leader of EmpireKred and employee of Avisolve.

We know how DigitalKeith feels.

Capture

 

Related Posts:

https://wanderinpoet.wordpress.com/2015/10/21/trolling-the-digitalkeith-way-socialmedia-eav/

https://wanderinpoet.wordpress.com/2015/12/01/keith-gill-aka-digitalkeith-so-abusive-the-ca-doj-and-sf-das-office-opened-files/

How Sick, Twisted And Deviant Is This #EmpireKred Leader?

Chris Sandys (@usafa_93), leader of EmpireKred,  is one of the worst liars and trolls I have ever encountered in my life.

I recommend avoiding EmpireKred while he’s on their social media platform in any capacity, whether as leader or customer.

You simply never know when he will show up and launch a tremendous diatribe of abuse and EmpireKred simply will not stop the abuse by their leaders.

I had a friend, a fashion model and TV host (also an Empire Avenue customer) who had her twitter account hacked and a personal DM published.

She considered it a tremendous invasion of her privacy and abuse of her account.

Subsequently, as I reported the issue to Twitter I told them in an email that abuse of popular accounts was driving away people from Twitter.

Dick Costolo, then CEO, admitted as much in an internal memo published on The Verge 

“It’s no secret and the rest of the world talks about it every day. We lose core user after core user by not addressing simple trolling issues that they face every day.”

 

As Twitter was proving non responsive to tremendous abuse piled upon myself by the “goon squad” (Chris Sandys, Keith Gill, Gareth Davies, Nance Larson) of them Empire Avenue (now EmpireKred), I filed complaints with the San Francisco DA’s office and CA DoJ.

The CA DoJ opened their inquiry into Twitter on 12/30/2015, and the San Francisco DA’s office opened files in November 2014, and again on 1/12/2015 after Keith Gill’s abused Twitter’s report function.

Chris Sandys and troll twitter celebrity Nancy Abt were happily trolling my attempt to help my friend on Twitter.

 

The issue was my friend being hacked and an invasion of her personal privacy.

The DM was NOT about what Chris Sandys stated, he’s a liar.

The hacker was subsequently suspended after admitting on twitter in a tweet that he had hacked the account.

Chris Sandys chose to lie about what was going on, referring to my friend as “goth girl” and the name of my satirical blog, Andy Kaufman’s Kavalkade Krew, as some sort of “crew.”

The only “crew” is a figment of Chris Sandys sick and twisted imagination.

Chris Sandys seems to me to be a paranoid delusional, inventing falsehoods, making false allegations and generally being one of the worst trolls ever encountered on twitter.

All in a vain and failed attempt to keep abuse of Empire Avenue’s own customers “off the record.”

Subsequently he was warned by twitter for making non violent threats.

However due to his efforts to keep the abuse of Empire Avenue customers “off the record”, and my blogging on that issue, (amongst others) Twitter changed their abuse policy, according to Ethel Newlin of the San Francisco DA’s office.

This was corraborated by Steven Krohn, also of EmpireKred, in a phone call to Ethel Newlin on 2/5/2015, one day after Dick Costolo’s internal discussion on Twitter’s internal forums which was published on The Verge on 2/2/2015.

Conversation is archived on Facebook:

https://www.facebook.com/messages/archived/stevenkrohn215

 

12272978_542792102560658_1818020912_n

 

The abusive “goon squad” of Empire Avenue, now EmpireKred helped change Twitter’s “abuse” policy through their open abuse on twitter of myself and others.

Abuse that included Empire Avenue customers and others (twitter’s customer irregardless) and stretched back years.

Their abuse of Twitter’s customers was so bad (and twitter’s mishandling of that abuse so egregious) that the San Francisco DA’s was looking into criminal charges against Twitter for their mishandling of the situation, according to Ethel Newlin of the San Francisco DA’s office.

Due to the interstate (and international) locations of these trolls, Ethel Newlin recommended filing with IC3 and the FTC.

Gareth Davies is apparently in England, Keith Gill in Arizona, Nance Larson in Florida and Chris Sandys in Connecticut.

That is if they really are who they say they are.

Capture.JPG

 

Capture.JPG

 

The San Francisco DA’s office handled the entity that was in their jurisdiction, Twitter, to my satisfaction.

I simply documented the “goon squads” actions.

Gareth Davies, leader at EmpireKred, was suspended by Twitter for tweeting the private information of a customer of Empire Avenue, and violent threasts toward that same customer.  He has an extensive history of abusing other customers of Empire Avenue’s.

Chris Sandys, leader at EmpireKred, was warned by Twitter for non violent threats.

Keith Gill, AKA Digitalkeith, was moderated by instagram for cyberbullying, and had his twitter account locked (replaced indefinite suspension).

Nance Larson failed to stop all these acts, and participated in the doxing of a customer, and recently corraborated the existence of the “goon squad” at then Empire Avenue.

 

California is definitely NOT a corporatocracy, despite whatever Keith Gill and his fellow goons might say.

 

 

 

 

 

#EmpireKred Staff #NanceLarson Continues to Corroborate Existence of “Goon Squad”, Attacks On Customers

Nance Larson, Staff at EmpireKred continues to insist she’s not a member of the “real” goon squad.

 

 

Of course one has to wonder why a social media company would have had a “goon squad” in the first place?

The “Goon squad” that attacked customers was first reported by Chris Voss of the Chris Voss Show in 2011 on his blog,

Empire Avenue Fail 5 post overview: Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.

A company is responsible for overseeing its reps and volunteers that are endorsed and sanctioned by the company, in making sure they are in line with a Company code of conduct. Let me ask you something, if you were to go into Walmart or Nordstoms, make a complaint with Customer Service would you expect or allow yourself to continually be attacked and bullied by their Company volunteer staff? Then over a month it continues and gets worse the more you complain? I’m warning everyone with no question to avoid Empire Avenue. If your Brand comes under the ire of one of their rogue Chat Mods, Empire Avenue can’t protect the bashing of your Brand and doesn’t seem to care in my opinion. I’m telling people to run from this company, keep your money or ask for a refund. This is a perfect example of a social media fail everyone should be blogging about and making lesson plans on!

 

Now it’s my opinion that any Leader, team leader and subsequently staff member that fails to stop the doxing and vicious attacks on another customer, and participates herself is solidly a member of a “goon squad.”

For her part, Nance Larson, a retired banker, claims to have not known what doxing was at the time she participated in the act.

That the “goon squad” of 2011 isn’t composed of the same people as in 2014 or 2015 is immaterial.

It’s the pattern of conduct exhibited by customers (“goon squad”) and subsequent to 4/2014 leaders and team leaders (Nance Larson) that firmly establishes the “goon squad” mentality prevalent at Empire Avenue.

Those same leaders and Team Leader (now Staff, Nance Larson) remain at EmpireKred in positions of authority.

Would you entrust your limited advertising budget to a company that has a history of having a “goon squad”?

Gareth Davies, leader at EmpireKred, was suspended by Twitter for tweeting the private information of a customer of Empire Avenue, and violent threasts toward that same customer.

Chris Sandys, leader at EmpireKred, was warned by Twitter for non violent threats.

Keith Gill, AKA Digitalkeith, was moderated by instagram for cyberbullying, and had his twitter account locked (replaced indefinite suspension).

Nance Larson failed to stop all these acts, and participated in the doxing of a customer.

Nance Larson is an utter failure as a leader in failing to protect customers from the abuse of others and for actively participating in it.

For this, she is solidly a “goon squad” member in my opinion.

bullies-changed-policy