For a game with perhaps 300 active players (certainly less than 1,000) it’s very odd that a customer would confirm instances of cyberbullying on their platform.
However this is @empirekred we are talking about. Another customer describes @kred’s takeover of @empireave and rename to @empirekred as “creepy.”
It sems Empire Avenue’s hard earned reputation as a game that has a “goon squad” and attacks it’s own customers is going to stick with @empirekred.
Perhaps if they’d be more forthcoming with information to current players and clean out the known cyberbullies like Nance Larson, Keith Gill, Chris Sandys and Gareth Davies, Lynn O’Connell and others they’d have a chance to reboot and salvage the reputation of their game?
Seems not, as Lynn O’Connell, rather than be removed from her Brand Manager/Admin position after attacking players in the general community forum was promoted to “Player Champion.”
If you want to play a “creepy” game, where you never know when someone like “inpowered” Gareth Davies will show up to stalk, dox and threaten you, give @empirekred a try.
If you are a normal person not given to being threatened by a company you are a customer of, it’s probably better to give it a pass.
According to Chris Voss of The Chris Voss Show, noted social media expert:
Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.
Identitied of the customer redacted as the “Goon Squad” might attack them…