EmpireKred support asserts that Nance Larson is not a member of staff.
I think they need to fix their website then, because when you register you are directed through various missions until you arrive at a mission to join the Welcome Wagon Committee.
When you click the “complete mission” button, a popup comes up advising that the Welcome Wagon committee is run by members of staff.
When you Join this community you unlock an achievement for joining the community.
And Nance Larson is listed as an Admin. Not as a moderator.
Nance has posted the community guidelines and other posts that are stickied.
Does EmpireKred support even know what’s going on in their game?
So Nance Larson is a Leader, Admin and identified as Staff by the game.
And is verified to boot.
Nance self identifies as an admin to new players in the forum.
Empire Kred is a free to play game.
With paid upgrades available if you so choose.
They have sold a “leaders” package that was advertised as follows.
Additionally they stated that @dups was simply a player.
He’s a verified account and a leader.
According to reporting by Ken Yeung of VentureBeat,
Moving forward, Wijayawardhana and the former team at Empire Avenue are slated to stay on as consultants for PeopleBrowsr, which seems to suggest that the deal was just for the assets, not the talent.
In turn the official EaV Leaders account lists the Brand Manager/Admins.
It’s interesting that Kevin Green is back as a Brand Manager/Admin, and i note Steven L. Johnson is no longer listed.
This is rather like the union being led by management, but I guess it was the players choice. LoL.
Professor Steven L. Johnson has been removed from the Brand Manager/Admin list and is currently noted as a leader on his profile.
And then you have the myriad of free to play players.
So we have a power structure in EmpireKred that is dramatically different from what EmpireKred support describes, and their present leaders, Chris Sandys, Gareth Davies and Keith Gill have been moderated by Twitter and for tweeting a customer of Empire Avenue’s (now EmpireKred) private information, violent threats (Davies) non violent threats (Sandys) and cyberbullying (Gill, Instagram).
This seems to me to be exactly what Chris Voss describes,
Over 5 posts on my blogs I documented issues with Empire Avenue, from their rogue volunteers, running a “wall of shame” on Brands, attacking Brands reputations online, not answering complaints, having a “goon squad” of endorsed volunteers attacking customers who complained, refusing to discipline internally thereby encouraging more attacks on Brands, etc. What I witnessed was the worst travesty in the annals of customer service I have ever seen. After a month of private discussions with EA to change things, I went public. Only then did they begin to change, but the attacks on me and others grew by their “goon squad.” In the end, I went to EA’s Angel Investor and EA had to shut down its Chat Room and Chat Mod “goons squad.” EA shamelessly has never apologized or produced it damning chat logs as promised by their CEO. This is one of those posts, you can read the rest by Search in the upper right for ‘Empire.’ Don’t play EA or if you do save your REAL money.